The first step for troubleshooting this problem is to check the App Store for any pending updates of the Fire TV app. You can also troubleshoot the problem by uninstalling the app, and then reinstalling it. SEE ALSO: 10 best apps to watch live TV on Amazon Fire TV Stick Select Clear Cache, and then Clear Data.Press and hold the Play/Pause and Select buttons simultaneously for five seconds.Īlso unplug the power cord, wait for about 10 seconds, and then plug it back in.Here are some troubleshooting steps you can take to fix it. When Fire TV apps are not responding, you need to pinpoint the cause because there can be many reasons why you are getting the problem.įor example, it may not be compatible with the streaming device, the application may require a stable internet connection or the app is outdated. ![]() Amazon Fire TV remote app keeps disconnecting.I will include the links to each device so that you can review the product and decide on which one that you would like to purchase.Įach streaming device has their own benefits but any of the above devices will work for you. Any of those three devices can be purchased locally at an electronic store or you can order them online from their respective websites. ![]() Unfortunately, if the app is not available on your TV then you would need to buy a streaming device such as a ROKU, Firestick, or Apple TV. If the initial steps do not fix your issue, please reply back and I will continue to assist you. With that being said, please view the steps below to fix your issue. ![]() I understand how frustrating your issue can be but I will try to work as fast as possible to a resolution to your issue. Hi! Welcome to, an independent paid question and answer platform that is home to the best experts in the world! My name is ***** ***** I will be assisting you today.
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